berømt Customer Care Excellence by Sarah Cook 4v3uUEFu

  • Model: 4v3uUEFu
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Product Description:

Customer loyalty is essential to the long term financial success of your business but with more choice then ever before customers today have high expectations of the products and services they use. To continue to meet and even to exceed these high expectations you need a top notch customer services system in place and Customer Care Excellence will enable you to achieve just that. In clear practical language this book takes you through how you can develop and sustain a customerservi